Terms & Conditions

In Order to make your stay as pleasant as possible, the Management requests your co-operation in observing the following as an agreement between the guest and the "SEVILLA" (hereinafter called 'Management') under which rooms are permitted to be used by the guest(s):-

Tariff

The tariff is for the room includes only two people in one room and one infant below 3 years of age any third person included will cost to a extra room tariff. Meals and other services are available at extra cost. To know your room tariff, please contact the Duty Manager, guest registration forms must be signed on arrivals.

Settlement Of Bills

Bills must be settled on presentation, personal cheques are not accepted.

Check-in

Please present your ID card, Passport or Temporary Residence Card upon Check-in. By Law visitors must present personal documents for hotel records. These documents will be returned upon departure. Our Check-in time is (14:00pm)

Check-out

Check out time is (12:00 pm) please inform the reception if you wish to retain your room beyond this time. Extension will be given depending on the availability. If the room is available, normal tariff will be charged. On failure of the guest to vacate the room on expiry or period the management shall have the right to remove the guest and his/her belongings from the room occupied by the Guest.

Guest's Belongings

Guests are particularly requested to lock the door of their rooms when going out going to bed. For the convenience of the Guest, electronic safety lockers are provided in the room to store any valuables.

The Management will not in any way whatsoever be responsible for any loss / or damage to the Guest's belongings or any other property from either the hotel room or the locker or any other part of the hotel for any cause whatsoever including theft of pilferage.

Pets

We have strict no policy for pets. Hence no pets are allowed to enter inside Hotel’s Premises

Hazardous Goods

Bringing goods of a combustible or hazardous nature and / or prohibited goods and / or goods of objectionable nature is prohibited. Gambling, contraband, prostitution, weapons, explosives, flammable objects, poisons, drugs, animals and pungent food are strictly prohibited on hotel premises.

Damage to Property

The guest will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible.

Management's Rights

It is agreed that the guest will conduct him/ herself in a respectable manner and will not cause any nuisance or annoyance within the hotel premise.

The Management has the right to request any guest to vacate his/her room or other areas of the hotel forthwith , Without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so. In case of the default the Management has the right to remove the Guest luggage and belongings from the room occupied by him / her.

Relation between Management and Guest

Nothing herein above shall continue or be deemed to constitute, or create any tenancy or sub-tenancy, or any other right to interact in the hotel premises or any part of portion thereof, in favour of any Guest or resident or visitor, and the Management shall always be deemed to be in full and absolute possession of the whole of the hotel premises.

No Smoking

Smoking is prohibited in all the enclosed areas within the facility without exception. If a smoking violation occurs in a room, the client will be charged a SAR 100 non-refundable cleaning fee. We appreciate your cooperation in ensuring that our guests and employees are not subject to second hand smoke.

Loss of key Cards or Gatepass Card

Loss of key cards or gatepass will incur an additional cost of SAR 100 / each respectively.

THE MANAGEMENT RESERVES TO ITSELF THE RIGHT TO ADD TO, OR ALTER OR AMEND ANY OF THE ABOVE TERMS, CONDITIONS AND RULES WHICH ARE A PART AND AN ABSTRACT OF THE LODGING ACT.